Another Day, Another Computer Fiasco

I have had some interesting moments with my computers of late.

Thursday, September 30, 2010, I had to call Microsoft Technical Support because Outlook was malfunctioning. After a couple of hours that problem was resolved again. I am not convinced it is permanently resolved, but for the time being it works.

Monday, October 4, 2010, I downloaded Google Chrome. That went well and worked smoothly, but that was the best of my recent adventures in computing. Also on Monday, I had to migrate my blog, Chronicles, from MSN Live Spaces to WordPress. Overall that has worked out okay, except that the photo albums, lists, and links I had on MSN Live Spaces did not migrate. These omissions are not pleasing to me.

Thursday, October 7, 2010, Alex called from Djibouti and informed me my yahoo email account had been hacked. He thought I might have a key-logger on my laptop. I spent a good bit of the day changing passwords on many of the sites I frequent. I also ran Norton scans to find out if there was anything wrong with my laptop which has become my primary computer. I found no problems and am fairly sure the laptop is secure.

Today, October 8, 2010, I turned on the monitor on my desktop computer which was already on and the screen was asking for a boot disk. I turned the computer off because I thought it was just an odd error. I turned it back on and it worked fine until it should have opened the desktop after the Windows loading screen. Instead it rebooted and brought up the HP opening screen. I found out this is called boot-looping and that it could be a software issue or it may be a hard-drive failure. I am hoping my niece’s husband can help me recover the computer from this failure or I will have to take it in to the Geek Squad at Best Buy. I had no printer access with the laptop because it had been networked through the desktop, but I carried the laptop into the bedroom and plugged the printer cable directly into it. That worked, but I knew there was wireless access to the printer, so I called HP Technical Support to get their help setting up the connection. At first they told me my warranty was not active, but they finally verified that it covers my printer. The technician took about three hours to get everything working properly… there were several problems so it took longer than usual.

I sincerely hope that the desktop can be recovered because it has a great deal of programming and data on it that is not accessible any other way.

Hopefully nothing new will go wrong with the laptop, the network, or the printer. I do not think I can deal with another computer related fiasco any time soon.

Always,
Jo Ann

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